Finding a primary care provider who actually listens is hard enough. Finding one who doesn’t make you explain or defend who you are before the appointment can even begin is harder. For LGBTQ+ adults in Polk County, that gap is real, and it affects whether people seek care at all.

Diversity Healthcare was built to close that gap. Our practice in Winter Haven and Haines City offers inclusive, judgment-free primary care for adults 18 and older. Here is what that means in practice and why it matters for your health.

Why Inclusive Primary Care Is Different

Inclusive care is not a slogan. It is a set of specific commitments that change what happens in the exam room.

At a practice that is not explicitly inclusive, LGBTQ+ patients often spend part of every visit correcting assumptions, managing the provider’s discomfort, or deciding how much of themselves to share. That mental load is exhausting, and over time it leads people to skip appointments altogether.

At Diversity Healthcare, our providers understand gender identity, sexual orientation, and the health needs that come with them. We do not require you to explain your life before we can do our job. We ask the questions that matter for your care and skip the ones that don’t.

What We Offer LGBTQ+ Patients in Polk County

We are a full-service primary care practice, which means you are not limited to a single type of visit. LGBTQ+ patients at Diversity Healthcare have access to:

• Routine primary care including physicals, lab work, and chronic disease management
• Sexual health services including confidential STD testing, PrEP (HIV prevention), PEP, and ongoing HIV care
• Hormone pellet therapy for testosterone and estrogen management, supported by lab work and provider continuity
• GLP-1 weight loss therapy and metabolic care in a setting where your full health picture is considered
• Mental health support through our licensed mental health therapist, Dr. Cynthia Klee, LMHC
• Aesthetics services including Botox, Juvederm filler, and PRP/PRF, available through the same providers who know your history
• Telehealth appointments for patients who prefer or need remote visits

We also offer real-time online scheduling at both locations and accept multiple payment options, including self-pay, Cherry Payment Plans, and Care Credit. We are not a concierge practice and there is no membership fee.

Same Provider, Every Visit

Continuity of care is one of the most underrated factors in good health outcomes. When you see the same provider every visit, they already know your history, your preferences, and your concerns. You do not have to start from zero.

Our owner and lead nurse practitioner, Clay Reedy, APRN-C, built this practice around that principle. Patient reviews consistently mention that Clay called personally to walk through lab results, picked up on concerns other providers had dismissed, and created space for honest conversations about sensitive topics.

That level of continuity is especially important for LGBTQ+ patients, who often carry the weight of past clinical experiences into every new appointment. When you know your provider, and they know you, those barriers start to come down.

Serving Winter Haven, Haines City, and All of Polk County

Diversity Healthcare has two locations to make access easier for patients across Central Florida. Our Winter Haven clinic is at 435 2nd St. NE, and our Haines City clinic is at 1011 E Main St. Both locations offer the same services, the same team, and the same commitment to inclusive care.

We serve adults 18 and older throughout Polk County and surrounding areas. If you have been putting off establishing care because you were not sure you would be welcomed, we want you to know: you will be.

Ready to Establish Care?

Scheduling a new patient appointment at Diversity Healthcare is straightforward. You can book online in real time, call either of our locations directly, or reach out through our website. Our team will help you choose the right appointment type and answer any questions before your first visit.

You deserve care that takes you seriously. Contact us today or book your appointment online at our Winter Haven or Haines City location.